Freeze Frame - Picsolve
  • 09-Oct-2018 to 08-Dec-2018 (EST)
  • Top of the Rock Photo
  • New York, NY, USA
  • $15
  • Hourly
  • Full Time

Offer Health, Dental, Vision and 401K to all full time staff

Job Summary

  • Lead and direct the team on site in relation to photography sales and planning of day to day operations while delivering a high standard of customer service through motivation and communication skills.
  • Integrate with an energetic team who provide a high level of customer service at all times to our guests.
  • 6 month plus supervisory experience preferably with multi-location management.

Key Duties and Responsibilities

  • Train, develop, motivate and lead the operational retail team on site managing all employee relations issues in line with company policy and procedure; liaising with the Site Manager for support if required.
  • Ensure that the site photography operation is fully staffed; producing and managing the employee schedules to ensure appropriate staffing levels, adhering to relevant legislation.
  • Process stock orders to maintain stock levels while ensuring the accuracy of all media stock levels.
  • Communicate readily and openly with employees ensuring they have appropriate levels of information in order to maximize their potential and that of the business; hold daily briefs with the teams.
  • Actively communicate and share business-related ideas with all Picsolve colleagues.
  • Implement appropriate and relevant operational policies and procedures which are specific to the site with the Site Manager.
  • Reach and maintain an appropriate level of competence with regard to the operation of the tills and photography operating systems; ensuring that all equipment is used correctly including print media.
  • Work with the Assistant Site Manager/Site Manager to set targets, including revenue targets and objectives.
  • Minimize the cost of sales by accurately managing stock, employee costs, and loss prevention.
  • Adopt a flexible approach to change including adjusting site operations on an ad hoc basis in response to business requirements and site circumstances.
  • Build and maintain a strong working relationship with the external site management team and all Picsolve colleagues in order to maximize system operational time.
  • Act in a professional manner at all times with regard to time management and attendance leading by example, maintaining employee and company confidentiality, maintaining a high level of personal appearance and demonstrating a high degree of flexibility in order to meet business demands.
  • Attend and actively participate in regular management meetings providing all required information and documentation on time and in line with management requests.
  • Fill in for the Assistant Manager as and when required.
  • Deliver excellent customer service all the time, every time!

Requirements and other details:

  • Observe the company rules, policies and procedures applicable to all employees.
  • Cooperate readily, politely and amicably with other company personnel.
  • Undertake any other duties which may be reasonably requested.
  • No photography experience needed! We will train you on our easy-to-use systems.
  • Positive attitude and willingness to learn. Must enjoy interacting with guests and selling.
  • Performance is measured on customer experience reports, sales figures & attendance records.
  • Must be18 years or older.
  • Must be authorized to work in the US.
  • Ability to pass a background check once a job offer has been made.

Key Performance Indicators

Delivery of financial targets including:

  • Hitting site SPH target
  • Mystery Shopper Results 94% average score for the year
  • Minimizing Cost of Sales
  • Managing labor hours to hit the target of labor ratio vs. revenue for the site

Next Steps:

If you're ready to join the Picsolve family, please submit your resume to this post for further consideration. We can't wait to meet you!

Please click on the following link or paste it into your browser to complete an application. Someone will be in contact with you shortly.

Freeze Frame - Picsolve
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